All sales are final.
Because Casa Norte Leather Co. is a small-batch, handmade shop and many pieces are one of a kind or made in very limited quantities, I do not accept returns or exchanges for change of mind.
If your order arrives damaged, defective, or you receive the wrong item, please contact me within 7 days of delivery and I'll make it right.
Personalized, custom-made, and monogrammed items are also final sale.
Please review product photos, descriptions, dimensions, and details carefully before purchasing. If you have any questions about a piece, feel free to contact me before placing your order.
Leather is a natural material. Variations in grain, color, texture, pull-up, scars, markings, and other natural characteristics are part of the leather and are not considered defects.